Telephone System Issues
We are currently experiencing telephone system issues at some of our branch in Idaho, Oregon, and Washington. For immediate assistance, please call our Client Contact Center at 855-342-3400 or or utilize our online contact form at https://www.firstinterstatebank.com/applications/support/. Thank you for your patience and understanding.
Over the years, our commitment to our communities has become ingrained in our culture and has taken many forms—from volunteer work and awarding grants to financial education and sponsorships.
Today, we manage a robust, innovative, and multifaceted program that not only drives change on a broad scale, but addresses the unique needs within each of our individual markets.
Some of our company-wide initiatives include:
Launched in 2009 by the First Interstate Foundation, Neighbors Feeding Neighbors was created to focus resources on food insecurity, one of the most pressing issues facing our communities. During the third quarter of each year, the Foundation doubles its match of money and time donated by our employees to charitable organizations that provide food to our neighbors in need. Employees may donate or volunteer on their own, or coordinate team activities such as volunteering together at a school’s summer feeding program, fundraising for a local food bank, or filling the boss’ office with cans of food.
First Interstate Bank branches serve as drop-off locations for new or gently-used coats, hats, mittens, blankets, and other items that help to warm our neighbors during the winter months. These items are donated to and distributed by agencies in the local communities. In 2018, First Interstate and its branches collected and donated 4,200 pieces of gear, bringing the lifetime total of the program to more than 34,000 items.
Instilling good financial habits starts early, and First Interstate is invested in helping foster financial literacy in youth. The Mini Bank program is a collaboration among the First Interstate Foundation, targeted community schools, and their local First Interstate branch. Students operate a school savings bank through which all students can have an account. The Foundation and branch work together to provide materials and resources to help the students operate the Mini Bank and learn personal financial skills.
First Interstate has been a proud partner of Teach Children to Save since it started in 1997. Coordinated by the American Bankers Association Education Foundation, Teach Children to Save helps young people develop lifelong savings habits. Each year during the month of April, First Interstate employees meet with students and teach them the importance of saving. Bankers take special training and use age-specific lesson plans to effectively reach students.
Get Smart About Credit Day is an annual event coordinated by the American Bankers Association Education Foundation. Each October, First Interstate bankers volunteer their time and expertise to educate young adults ages 15 to 25 on how to use credit wisely. Our bankers have the opportunity to make a difference in the lives of young people throughout our communities and help them navigate this new responsibility.
Elder financial abuse is a crime that deprives senior citizens of their resources and ultimately their independence. Throughout our footprint, First Interstate Bank employees make efforts to educate people, young and old, about financial elder abuse. Signs of financial abuse include bank activity inconsistent with a person’s financial habits, new acquaintances expressing affection for or residing with an elderly person, changes in property titles, changes to a person’s will, and new powers of attorney.
First Interstate has partnered with EverFi to provide our clients with a financial education center to help you learn about money management, the importance of credit worthiness when applying for a loan, how to save for a rainy day and more. The tools provided will arm you with the knowledge and skills you need to make the financial decisions that are best for you and your family. Get started with your personalized playlist today.
Donated to feeding programs through Neighbors Feeding Neighbors since 2008
Winter Items collected and donated through Coats and More since 2008
In Mini Bank Program savings accounts
Students presented to during Teach Children to Save