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Accessing Online and Mobile Banking

Online and Mobile Banking are currently experiencing connectivity issues and may be unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this problem. To verify your account’s recent activities, please utilize Telephone Banking (888-752-3341). You will need your full account number and PIN.

Contact Us by Phone

855-342-3400

Monday through Friday, 7:30 a.m. to 7:00 p.m. MT
and Saturday, 9:00 a.m. to 2:00 p.m. MT

For account balance and transaction information call our 24 Hour Day & Night Telephone Banking service.

Contact Us Online

Are you an existing client with Online Banking? Sign into Online Banking to use secure messaging.

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First Interstate Bank Routing Number
092901683

Contact Your Local Branch

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Report Fraud

Report any suspicious email, text message, or website to our corporate security department. Learn who to contact if your identity has been compromised.

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Report Lost/Stolen Card

Report your lost or stolen Credit/ATM/Debit card. Select your card from our lineup to get started.

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Debit Card Dispute

To file a dispute claim, please call 833-699-0076. Support is available 24 hours a day, seven days a week.

Verification of Account

You will receive information that suits your particular needs in about three business days.

Verification of Account Form

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Mailing Addresses

Mortgage Remittance

First Interstate Bank (Mortgage)
PO Box 24888
Seattle, WA 98124-0888

Credit Card Remittance

First Interstate Bank (Credit Card & First Care)
PO Box 35138
Seattle, WA 98124-5138

Check Collection Mailing

First Interstate Bank- Great West Center
Attn: Check Collection- BCS Dept.
PO Box 30918
Billings, MT 59116

Consumer/Commercial Loan Remittance

First Interstate Bank
PO Box 30918
Billings, MT 59116