Telephone System Issues

We are currently experiencing telephone system issues at some of our branch in Idaho, Oregon, and Washington. For immediate assistance, please call our Client Contact Center at 855-342-3400 or or utilize our online contact form at https://www.firstinterstatebank.com/applications/support/. Thank you for your patience and understanding.

Frequently Asked Questions

Filter by Service: Account Alerts (Personal)


How do I discontinue receiving my personal account alerts?

Login to personal online banking and navigate to "My Settings" then "Alerts & Notifications". Follow the on screen prompts. Push Notifications are available via the mobile app. Login to the personal mobile banking app and navigate to "More" then...

How do I change my personal account alert settings?

Login to personal online banking and navigate to "My Settings" then "Alerts & Notifications". Follow the on screen prompts. Push Notifications are available via the mobile app. Login to the personal mobile banking app and navigate to "More" then...

How do I update my mobile phone number so I can continue receiving my personal account alerts?

Login to personal online banking and navigate to "My Settings" then "Alerts & Notifications". Follow the on screen prompts.

How do I enroll for personal account alerts?

Login to personal online banking and navigate to "My Settings" then "Alerts & Notifications". Follow the on screen prompts. Push Notifications are available via the mobile app. Login to the personal mobile banking app and navigate to "More" then...