Telephone System Issues
We are currently experiencing telephone system issues at some of our branch in Idaho, Oregon, and Washington. For immediate assistance, please call our Client Contact Center at 855-342-3400 or or utilize our online contact form at https://www.firstinterstatebank.com/applications/support/. Thank you for your patience and understanding.
Our focus on people first, always, means our decisions are driven by what matters to employees, clients, communities, and stakeholders. When we keep community at the heart of everything we do, our governance policies and environmental choices follow.
People first, always. This core value has been embedded in First Interstate Bank for more than 50 years. It centers us in everything we do — how we take care of our employees, clients, and neighbors; how we ensure integrity and success at all levels of the bank; and how we consider the environment in which we live, work, and play. It inspires us to remain a trusted source of financial strength and stability for our communities.
The past year was filled with challenges. Nonetheless, by maintaining our unwavering focus on people, First Interstate continued to advance in a variety of environmental, social, and governance initiatives. We are pleased to share their status with you.
At First Interstate, we strive to make decisions that benefit our clients and communities as well as our Company. We are committed to being introspective and continually seek opportunities to make improvements to sustain our success.
Kevin P. Riley
President & CEO
First Interstate BancSystem, Inc.
Everything First Interstate does begins with our greatest asset: our employees. Before we can take care of our clients and communities, we need to take care of our people.
First Interstate’s employees, clients, and community members are drawn to our great outdoors, and we have a vested interest in preserving and protecting the places we enjoy.
At First Interstate, the tone of governance is established at the top, and it begins — and ends — with our core Mission, Vision, and Values. Every decision is made with these principles at the center.
At our core, First Interstate is a community bank. Our 2021 Community Responsibility Report illustrates how civic duty is at the heart of everything we do.