Why was my gift/travel card is declined at the point-of-sale?
Category: Personal
Service: Gift Travel Card | Updated: May 8th, 2023
Answer:
The following possible reasons may have caused your transaction to be declined:
- The merchant selected "debit" instead of "credit" to run the transaction.
- The merchant selected "gift" instead of "credit" to run the transaction.
- The merchant attempted to process the purchase for more than what was available on the card. If this happens, you should ask the merchant to run a "split-tender" transaction which will allow you to pay a portion of your purchase with your card and the remaining balance with another form of payment.
Learn more about Gift Travel Card
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