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Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

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When would I return a check using "refer to maker" within Positive Pay?

Category: Business   Service: Positive Pay | Updated: August 28th, 2023

Answer:

“Refer to maker” may be used to return a check within Positive Pay, for any reason, when “stale dated”, “fraud,” and “duplicate item” are not appropriate.

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