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Intermittent Issues in Online Banking and Online Business Banking

Online Banking and Online Business Banking are experiencing intermittent issues on Friday, May 2. Clients may be unable to login, access account information, or make external transfers. We are working to resolve these issues as soon as possible and appreciate your patience.

Personal Client Experience

Is this survey a phishing attempt?

Category: Personal   Service: Client Experience | Updated: January 9th, 2024

Answer:

No, and here’s how you know: First Interstate surveys will NEVER ask you to log in, disclose a password, or provide personal financial information such as account numbers, balances, PINs, or debit/credit card numbers. Our surveys will only ask you for feedback regarding your experiences with our branches, our team members, and our overall organization. Learn more about cybersecurity in the Safety and Security section of our website.

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We use Qualtrics Digital Experience Analytics (DXA) to gather digital analytics, session replay and behavioral heuristics. This helps us understand how you use our Products and how we can improve your experience. We only collect, use, and share session data in accordance with our Privacy Policy.