First Interstate Bank Support Center

Call Us

Monday through Friday, 7:30 a.m. to 7:00 p.m. MT
and Saturday, 9:00 a.m. to 2:00 p.m. MT

For account balance and transaction information in English or Spanish call our 24 Hour Day & Night Telephone Banking service.

Message Us

Are you an existing Online Banking client? Sign into your account to chat with support or send us a secure message.

Online Banking Login

First Interstate Bank Routing Number

092901683

Contact Your Local Branch

Use our locator to find a banker near you or browse our directory.

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Report Fraud

Report any suspicious email, text message, or website to our corporate security department. Learn who to contact if your identity has been compromised.

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Report Lost/Stolen Card

Report your lost or stolen Credit/ATM/Debit card. Select your card from our lineup to get started.

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Make a Payment

Pay now or set up automatic payments for your auto, RV, or personal loan.

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Wire

Debit Card Dispute

To file a dispute claim, please call 833-699-0076. Support is available 24 hours a day, seven days a week.

Verification of Account

You will receive information that suits your particular needs in about three business days.

Verification of Account Form

Residential Appraisal Reconsideration of Value

Use this form to initiate the Reconsideration of Value process.

View Form

Support FAQ by Service

Mailing Addresses

Mortgage Remittance

First Interstate Bank (Mortgage)
PO Box 24888
Seattle, WA 98124-0888

Credit Card Remittance

First Interstate Bank (Credit Card & First Care)
PO Box 35138
Seattle, WA 98124-5138

Check Collection Mailing

First Interstate Bank- Great West Center
Attn: Check Collection- BCS Dept.
PO Box 30918
Billings, MT 59116

Consumer/Commercial Loan Remittance

First Interstate Bank
PO Box 30918
Billings, MT 59116